We have been approached by a local business to revamp their website and bring it up to new modern standards as well as making it content managed by the owners, so we set about the usual investigations to find where the domain was registered and where it is hosted etc.

Eircom business have the account, so we telephoned them and after being given various numbers and talking to different people we finally get the right person on the phone. He then tells me they have no “control panel” to administer the domain name or the hosting pack the customer has bought and that all changes are to be emailed in.

I told him i would have to host it ourselves and he said ok, email in to “dnsrequest@eircom.net” so we contact the client and inform him that he must email them directly as he is the registered owner. sound advice and normal, great.

He then emails then the new name servers we need so we can host the site for him and he get this email back

***********names removed************

Dear customer,

Eircom hosting policy doesn’t allow the change of name servers to avoid
future problems and as it acts as delegation of DNS records.
If you still require to do so you will need to transfer the domain name
registration to new hosting provider by calling sales on 1800 203403
Otherwise send us exact DNS records values like www A, CNAME, mx etc and
those can be implemented no problem.

Kind Regards,
name here,

*****************************************

So if you have your domain name and are hosted with eircom and would like to choose another hosting provider, be aware that this goes against their hosting policy.

For helpful hosting call Cada Media in Wexford today on 053 9430748

Just to let everyone know that the servers upgrade went well tonight. We started it with Niall our engineer at the helm. The system was brought down at 21.04 and the data was transfered acrossed fine. They then brought it back up at 22.10 and the individual services were started one at a time, stats, webmail, spam filtering, ftp access etc etc

All work fine now, thanks for your patience and support.

Dave , Cada Media Ltd

Due to continued growth in an extraordinary year, we are happy to be in a position of having to upgrade our hosting servers to keep up with the demand for high quality web hosting in Ireland. Our new servers continue to be managed by Blacknight Internet Solutions based in Carlow. These guys are the ones we call upon in cases where we physically need to be at the server, they are our hands and eyes at the data centre.

The web hosting server is used to display your websites to the public, open 24/7 the new web hosting machine has 2 xTera byte RAID 2 drives, giving us ample space for expansion. This particular server also has 4 Gig of ram allowing more and more open sessions to run similitaniously.

The switch over to the new machines will take place on Tuesday or Wednesday night. We will let you know when it’s going to take place. There will have to be a downtime of about 1 hour while this happens, all emails will be qued while this is happening and will be delivered once this switch happens.

Any questions give me a call, Dave Jordan 053 9430748

Spam is on the rise.

We have had a number of telephone calls about the high level of spam that clients and others are receiving in the new year. As the global ecomomy slows companies are using more and more email to get their point across, so expect more of this in 2009.

We have spam filters on our servers and can help your business get rid of this huge staff time wasting animal.

Call Dave on 053-9430748 for more.

Google will and can drop your website if the domain names expires. This is often the case when you forget to pay for the domain renewal. If your hosting or web development company sends you an invoice for “Renewal” pay attention to it.

Today we had a company call in asking why their website had “dissapeared”. We looked up who registered their domain and found that it was “suspended” as they had not paid their hosting company the renewal fee’s. As part of their terms and conditons they might have the clause to suspend services if they are not paid.

Note: If your website is “down”, many search engines will drop it from their listing. so all your hard work in SEO, link building, Web Marketing can go down the drain as Google could just drop you from No 1 on page one to last on Page 6.

This Account Has Been Suspended
Please contact the billing/support department as soon as possible.

We got a call today from a business asking what this means, When we looked up their domain we were able to tell them that the hosting company they were using in the USA had suspended their account for non payment. They now have to track down the kid who registered their domain name get him to renew their domain.

They have an online shop, so basically they have been shut down, the business is now closed.

My advise again is to make sure that you get a professional full time web master / developer / company to register and host your website.

Our clients are contacted at least 30 days before their domain is due to expire and are offered a number of means of payment, both traditional and online methods. The ADMIN Contact for each client is their own Email address

If you are looking to move your website or change hosting company call Cada Media today to start the move, 053 9430748